Our mission is to help individuals
and leaders in small to medium size organizations with technology integration,
strategic planning, change management, and organization development.
Merwin
& Associates operate virtually, providing services by experienced consultants
or bringing together a team of specialists to meet the unique needs of
each client and organization. This approach means that our clients receive
focused, high quality help from experts in a variety of technical and business
categories.
Some of the
organizational conditions which might prompt an individual or manager to
E-mail or call us include the following:
-
Either an individual
or group is interested in learning how to use new computer software applications.
-
You realize your
organization needs to establish a presence on the Internet, but you are
not certain how that fits into your strategic plan or what steps are involved.
-
Competitors seem
to be offering better levels of service to customers, perhaps using technology
you do not fully understand (call centers, interactive voice response,
messaging, etc.).
-
The trends in your
industry are changing so rapidly it is difficult to keep up the knowledge
base of your employees while carrying out your daily routine.
-
Employee turnover,
low levels of performance, or poor quality in products or services to your
customers interfere with your organization making the progress you feel
might be possible.
Consulting
Our consulting
experience includes the following:
-
Advising organizations
on the integration of a web site into their strategic plans
-
Helping develop
web sites with domain registration, arrangements for hosting, and plans
for design, organization, and inclusion of appropriate components
-
Conducting needs
assessments for planning of new technology for the organization to increase
customer service and efficiency of effort
Training
We provide group
or individual training on the following topics:
-
The use of Internet
applications, such as Browsers (searching and optimization of bookmarks),
E-mail, FTP, HTML
-
Electronic Commerce
and how it can be used by businesses
-
Basic and Advanced
use of software applications
-
Management and
Leadership methods related to setting goals and providing feedback for
motivation of self and employees
Our Work
Contact us for information on our work and experience.
Contact
Us
If you are still
unsure what we do, please send mail to Jerry
Merwin.
Merwin
& Associates
http://www.merwin.com/associates/index.htm